Martin Johnson

Martin Johnson Head of Partnerships Martin joined Qlaims in March 2026, stepping into a new challenge as he takes responsibility for our Partner Development activity. He brings 14 years of insurance industry experience, including seven years leading Arc Legal’s...

Paul Bailes

Paul Bailes Head of Marketing We’re delighted to welcome Paul Bailes, an accomplished marketing and design professional with more than 35 years of industry experience spanning both agency and in‑house environments. Paul began his career at Independent Insurance,...

Grace Wood

Grace Wood Business Support Administrator Grace joined the team in December 2025 as Business Support Administrator, providing support to the wider team, assisting with the day to day broker questions and running of daily operations.  Grace has experience of FNOL and...

Chris Bairstow

Chris Bairstow Qlaims Adjuster, Head of Region (North) Chris joined Qlaims in January 2025.  As a loss adjuster he has always taken a hands-on customer approach to claims and likes to keep the journey short and the experience meaningful. Chris saw an opportunity at...

Josie Tomenson

Josie Tomenson Executive Assistant to the CEO Josie joined Qlaims in September 2024 as the Executive Assistant to the CEO, supporting and organising Liz and the senior team. Josie graduated university with a Business and Spanish degree and originally started her...

Annette Fisher

Annette Fisher Business Support Manager Annette joined the team in April 2023 as Business Support Manager providing support and managing day to day running of our operations, supporting both our team and clients. Annette joins us from Knight Square Insurance...