by Paul Bailes | May 22, 2026 | News, Thought Leadership
Good claims outcomes are about more than settlement. Claims frameworks across insurers, MGAs and TPAs are well established. Clear authority, strong governance and consistent decision-making deliver fair outcomes at scale. That foundation matters – and it works....
by Paul Bailes | May 20, 2026 | News
Qlaims launches Household Loss Recovery Insurance on Acturis eTrade. Qlaims Limited has today announced the launch of its Household Loss Recovery Insurance on Acturis eTrade, giving brokers easy access to its product. Available from 27 April 2026, the new product...
by Paul Bailes | May 20, 2026 | Thought Leadership, News
TIME:TO Deliver better claims outcomes. Why human support still matters in a digital claims world In insurance, there is one moment that matters more than any other: the claim.It is the point where promises are tested and where the real value of insurance becomes...
by Paul Bailes | Apr 21, 2026 | Thought Leadership, News
Fair cash payouts for surge claims. Why cash settlements during surge events need more support As we enjoy some April sunshine it’s worth remembering that extreme weather is no longer an exception. Storms, floods and freezes now create regular surge events that...
by Paul Bailes | Apr 21, 2026 | News, Thought Leadership
Improving clarity at claim time. Supporting claims in a TPA World: where Loss Recovery Insurance fits Regulatory focus on outsourced claims continues to sharpen. The FCA has made clear its intention to expand its review of how firms oversee outsourced claims...
by Paul Bailes | Apr 1, 2026 | News, Thought Leadership
See differently. Win differently. It’s time for MGAs to compete on service, not price – even in a soft market. In a soft market, it’s easy to feel forced into chasing the lowest price. Capacity is plentiful, competition is intense, and a small difference can...
Recent Comments