by Paul Bailes | Apr 1, 2026 | News, Thought Leadership
See differently. Win differently. It’s time for MGAs to compete on service, not price – even in a soft market In a soft market, it’s easy to feel forced into chasing the lowest price. Capacity is plentiful, competition is intense, and a small difference can lose...
by Paul Bailes | Mar 11, 2026 | Thought Leadership, News
Climate change, claims pressure and client expectations Why Brokers now play a critical role in claims advocacy Extreme weather is changing the insurance landscape fast. Storms are becoming more frequent, summers more volatile, and claims volumes are rising year on...
by Paul Bailes | Mar 4, 2026 | Thought Leadership, News
Consumer duty and the claims reality Why good outcomes still need independent support When the FCA introduced the Consumer Duty, it was intended to usher in a new standard for fairness, clarity, and customer support across financial services. For insurance, it placed...
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