by Justin | Jan 1, 2024 | Bio
Sarah Romain Dip CII Cert CILA Head of Claims Operations and Transformation Insurance was never on Sarah’s radar of career choices when she left school but over 30 years later, she is still passionate about her role in the industry. Starting with Eagle Star/Zurich,...
by Justin | Jan 1, 2024 | Bio
Emma Milligan Head of Training and Success Emma joined the team in July 2022 as Training & Success Manager. Emma started her career within insurance 13 years ago and over the years has gained experience within administrative, underwriting, audit, claims and...
by Justin | Jan 1, 2024 | Bio
Ian Paul Loss Adjuster & Claims Advisor Ian joined the team in August 2025 as an adjuster and advisor to the business. He brings over 30 years of hands-on experience in loss adjusting, with a particular focus on High Net Worth and Private Client claims. Ian is a...
by Justin | Jan 1, 2024 | Bio
Matt Clark Chief Finance Officer Matt is a Chartered Accountant and joined us as CFO in October 2023 to support the next stage of the Company’s growth. He brings with him 25 years of finance and operational experience gained across a broad range of companies and...
by Justin | Jan 1, 2024 | Bio
Simon Fenwick Chief Operations Officer Looking for a new challenge Simon joined the team in October 2022 and took responsibility for product development and operations. Simon has worked in the insurance industry for 20 years. Prior to Qlaims he led the Insurer...
by Justin | Jan 1, 2024 | Bio
Tom Barleet Non-Executive Director Tom joined the team in April 2025. He has been a supporter of loss recovery insurance having seen the benefits it delivers to customers on many different occasions. Tom began his insurance career at Willis in 1992 progressing through...
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