When our founder Malcolm Harvey discovered live video streaming technology back in 2017, he grasped the potential for improving customer satisfaction by reducing the claim cycle and the cost saving benefits for claims handling businesses. Over the period of trials and...

Just one month since the launch of the Qlaims Assistance cover for private clients there has been a surge of interest from both our existing broker partners and new agencies. The product is now live on the U-Quote portal for ease of trading, enabling brokers to quote...

There was a fantastic response to the recent Qlaims ‘Greatest Insurance Innovation’ competition. This came about the result of an internal discussion between the Qlaims team highlighting how innovation has accelerated in recent years. We wanted to capture the views of...

Liz joined Qlaims in September as Chief Commercial Officer and has 25 years experience in the UK general insurance market. She was previously Commercial Director at Saga Services before joining Qlaims. Malcolm Harvey, current CEO, stays with us as Founder and...

Qlaims today announced that it has partnered with Hedron Network to offer its brokers a new claims and risk management solution.   Hedron Network offers a comprehensive and flexible new proposition to members and Qlaims is the first risk management partner to be...

The team at Qlaims are reflecting on the greatest insurance innovations we’ve seen in our careers and those that have made the most impact in the past twelve months. From parametric insurance to live video streaming, the pace of innovation is accelerating in what’s...

Insurance age recently reported that Aviva announced its plan to become a net zero carbon emission company by 2040.  The announcement followed the Financial Conduct Authority’s development of climate-related regulatory standards. In December last year, the regulator...

In our last post we talked about our latest development on QlaimsTrak and how the platform will inform out of hours, on-duty Qlaims staff who can commence triage and loss mitigation.    A number of insurance brokers contacted Qlaims to ask how we commence that...

So, we have entered another hard insurance market. Obviously, this means reduced capacity and increased premiums but were you aware that insurers seem to scrutinise claims much more closely during such times. I have seen many hard markets over my last thirty years...

Watch our timeline video to learn about the key moments throughout CEO Malcolm’s history that helped create the Qlaims.