Sarah Romain

Sarah Romain Dip CII Cert CILA Head of Claims Operations Insurance was never on Sarah’s radar of career choices when she left school but over 30 years later, she is still passionate about her role in the industry. Starting with Eagle Star/Zurich, Sarah was trained in...

Emma Milligan

Emma Milligan Head of Training and Success Emma joined the team in July 2022 as Training & Success Manager. Emma started her career within insurance 13 years ago and over the years has gained experience within administrative, underwriting, audit, claims and...

Matt Clark

Matt Clark Chief Finance Officer Matt is a Chartered Accountant and joined us as CFO in October 2023 to support the next stage of the Company’s growth. He brings with him 25 years of finance and operational experience gained across a broad range of companies and...

Simon Fenwick

Simon Fenwick Chief Operations Officer Looking for a new challenge Simon joined the team in October 2022 and took responsibility for product development and operations. Simon has worked in the insurance industry for 20 years. Prior to Qlaims he led the Insurer...

Brian Clark

Brian Clark Board Advisor Brian joined the team in June 2024. He is a Chartered Loss Adjuster and Chartered Insurance Practitioner. Brian has almost 40 years’ experience in loss adjusting including regional Chief Executive and Chief Operating Officer roles in...

Tom Barleet

Tom Barleet Non-Executive Director Tom joined the team in April 2025. He has been a supporter of loss recovery insurance having seen the benefits it delivers to customers on many different occasions. Tom began his insurance career at Willis in 1992 progressing through...

Stuart Ried

Stuart Ried Non- Executive Director Stuart joined in September 2023 seeing that the business is on the cusp of moving swiftly to becoming the major player in the market. He has had over 35 years in the industry leading small to very large business and intends to use...

David Williams

David Williams Non- Executive Director David joined the team in June 2022.  He is a long-time advocate of loss recovery insurance, believing the industry could better handle claims from the customer viewpoint. Previously David was Managing Director, Underwriting &...

Liz Latter

Liz Latter Chief Executive Officer Liz joined the team in 2020 taking responsibility for business development. In the dot-com era, Liz ran her own commercial lines e-business start-up in and has since been approached to lead new product development and drive change in...

Simon Cooter

Simon Cooter Non-Executive Chairman Simon joined in May 2020, excited by the opportunity to be part of a business with a clear vision to use digital technologies to deliver the best possible claims experience for policy holders. He has had a 30-year career in...