About us

We are a specialist MGA providing independent, expert claims support to clients and businesses across the UK.

Our mission is simple; to ensure policyholders achieve the fastest and fairest possible settlement under their property, business interruption, and home insurance policies.

We do this through our loss recovery insurance products and claims services, distributed exclusively through brokers and MGAs. Our insurance provides and pays for a dedicated claims specialist to support clients through every stage of the claims process.

With us, policyholders recover faster, and everyone feels fully supported.

The Board

Simon Cooter

Simon Cooter

Non-Executive Chairman

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Liz Latter

Liz Latter

Chief Executive Officer

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David Williams

David Williams

Non- Executive Director

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Stuart Reid

Stuart Reid

Non- Executive Director

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Tom Barleet

Tom Barleet

Non- Executive Director

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Simon Fenwick

Simon Fenwick

Chief Operations Officer

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Matt Clark

Matt Clark

Chief Finance Officer

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Claims specialists

Chris Bairstow

Chris Bairstow

Claims Specialist, Head of Region (North)

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Ian Paul

Ian Paul

Interim Claims Specialist, Head of Region (South) and Claims Advisor

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Business enablement

Paul Bailes

Paul Bailes

Head of Marketing

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Emma Milligan

Emma Milligan

Head of Training and Success

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Sarah Romain

Sarah Romain

Head of Claims Operations and Transformation

Annette Fisher

Annette Fisher

Business Support Manager

Josie Tomenson

Josie Tomenson

Executive Assistant to the CEO

Grace Wood

Grace Wood

Business Support Administrator

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Satisfied clients

“Partnering with Qlaims gives Clients access to technical and expert advice”

Managing Director, Romero Insurance Brokers

Contact us

Our team is always happy to answer questions on our products and services.