Specialist MGA Qlaims Limited announces a strategic partnership with leading insurance advisory firm Partners&.  The collaboration will enhance the claims experience for Partners& clients’, focusing on property damage and business interruption claims.

Partners& has selected Qlaims as a trusted member of its ecosystem of partners. Qlaims was chosen for their ability to partner and complement the firm’s in-house claims teams, bringing a deep expertise in property claims and a proven ability to support clients when they need it most, at the point of claim.

Phil Barton, Group CEO, Partners&, said:

“At Partners& we aim to excel at building resilience into our clients’ businesses. We differentiate our approach by assisting clients to understand their risk environment better and to recover more effectively should a risk crystallise. As such claims are at the heart of our proposition. Qlaims brings another layer of specialist expertise to our excellent in-house team, enabling our people to provide an unrivalled level of support to our clients. Their approach aligns with our own: providing clients with clear communication, responsive service, and unwavering focus on what’s right for the client.”

Qlaims combines hands-on claims support with digital tools such as video streaming and real-time claims tracking, offering clients greater transparency and a smoother, faster experience. Qlaims appoint a dedicated, CILA-qualified claims specialist to support clients making a claim. Standing shoulder-to-shoulder with clients and proactively working with all parties involved to facilitate the claim process. Qlaims will support clients in preparing their statement of claim and project manage everything through to final settlement, supporting them also with areas such as business recovery.

Liz Latter, CEO of Qlaims, said:

“We are delighted to be working with Partners& and to be part of their excellent client service proposition. When a business suffers a loss, it’s critical to start helping them fast.  Our experienced team project manages their claim from start to finish, advocating for the client and working to get them back on their feet as quickly as possible. Together with Partners&, we’re setting the standard for how commercial claims are handled.”

Qlaims continues to grow from strength to strength and now has over 60,000 clients across the UK, offering its professional services to businesses and private individuals making a property claim.