David Williams wins Lifetime Achievement Award at MCA 2025

At the Modern Claims Awards, the market acknowledged the amazing contribution that David has, and continues to make, to the insurance industry. David is known to many for his 40-years at AXA, but it was never just about AXA for David, his involvement in the industry goes across all claims matters. This includes being a founding member of the joint CII / CILA Faculty of Claims, and lobbying on all sorts of claims matters, highlighting issues with personal injury compensation and other problems with Property and Motor Insurance. David has been Chair of the ABI Motor Committee & Autonomous Driving Group, a Vice President of the Chartered Insurance Institute Nationally, and was Chair of the CII Underwriting Faculty for almost a decade. He is now Chair of the Fire Protection Association (FPA) where the focus on building safety & mitigating losses, particularly following the Grenfell Tragedy.
Liz Latter, CEO of Qlaims Limited remarked, “I am delighted for David in receiving this award, it is very much deserved. David joined Qlaims three years ago and whilst that is tiny in comparison to his whole insurance career, I cannot understate the difference he has made to our business and the impact he has on the team. I believe I can say that we were is first non-executive position after AXA, and getting involved with us simply highlights his passion for wanting the market to achieve better claim outcomes for customers. At Q-Qlaims he is our Consumer Duty Champion, as well as sitting on our behalf on the BIBA Claims Customer Working Group. He regularly speaks at conferences – CILA last year, Fraud & Claims in March, and Digital Transformation next month, to name but a few. His enthusiasm, commitment and integrity will in no doubt continue to benefit all of us in the profession. Congratulations David!”