The policy is underwritten by HSB Engineering Insurance Limited, part of Munich Re. Insurance Limited, which is rated A++ (Superior) by A.M. Best Company. Cover is enhanced by insuretech benefits to make the claim process as swift as possible and transparent at every stage.
The claims expert will provide the following services:–
– Provide site visits as necessary on qualifying claims
– Deal with correspondence relating to a claim and attend meetings with insurers and their representatives
– Proactively negotiate interim payments and organise temporary premises to allow you to continue to trade where necessary.
– Co-ordinate, organise and manage surveyors, builders and other professionals and tradesmen who may be required
– Prepare documentation and evidence to support your claim and present this to insurers to obtain the best settlement you are entitled to
– Provide free 24/7 Access to Video Streaming software therefore accelerating satisfactory completion of claim
– Enable 24/7 access to Claims Tracking keeping you fully informed of claim progress
– Give access to an experienced Claims Team on hand for telephone support